Shipping policy

Shipping Policy

At Pretty Moody, we take pride in delivering your orders with care and efficiency. Please take a moment to review our shipping guidelines:

Processing Times: All orders are processed within 48 hours of receipt. Processing times may vary during holidays or peak periods, but we strive to ensure your order is shipped as quickly as possible.

Shipping Times: Delivery times depend on the shipping method selected at checkout and your location. You will receive an email confirmation with tracking information once your order has shipped.

Shipping Fees: Shipping fees are calculated based on your location and the weight of your order. All charges will be displayed at checkout.

If you experience any delays or have questions about your shipment, please contact us at prettymoodyaf@gmail.com.

Return Policy

At Pretty Moody, customer satisfaction is our priority. If you are unsatisfied with your purchase, please review our return guidelines:

No Refunds on Used Products: Due to the personal nature of our products, we are unable to accept returns or provide refunds for used items.

Replacement/Exchange Policy: If your product arrives damaged, defective, or incorrect, you may request a replacement or exchange.

• • Notify us within 5 days of receiving your order by contacting prettymoodyaf@gmail.com. Please provide your order number, a description of the issue, and photos if applicable.
  • Once your request is approved, we will send you a replacement or facilitate an exchange at no additional cost.

Thank you for choosing Pretty Moody! We’re here to ensure your experience with us is as smooth and enjoyable as possible. If you have any questions, don’t hesitate to reach out.